You are entitled to cancel your order up to 14 days after receipt without notice. After the cancellation of your order you will have 14 days left to return your product. You will then be credited with the full order amount including shipping. Only the costs for returning from home to the webshop are at your own expense. These costs are around 6.95 per package, check your carrier’s website for exact rates. If you make use of your right of withdrawal, the product will be returned to the vendor in the original condition and packaging with all supplied accessories and – if reasonably possible. To use this right, you can contact us at info@que-rico.nl. We will then refund the due amount within 14 days after your return has been returned, provided that the product has already been returned in good order.

Frozen products or products with a limited shelf life can not be returned. The right of withdrawal is therefore not applicable. The sale is final after successful payment.