Shipping

Shipping within the Netherlands is free on orders above € 75.

Overview of shipping costs (up to 18 Kg):

CountryPrice
Netherlands5,85
Belgium, Germany7,95
Poland, Czech Republic9,95
Denmark, Hungary, Luxembourg12,95
Austria, France, Latvia, Slovenia, Sweden, United Kingdom (UK)14,95
Estonia, Finland, Ireland, Romania, Slovakia, Switzerland18,95
Croatia, Italy, Liechtenstein, Monaco, Norway, Portugal, Spain23,75
Bulgaria, Greece29,95

There is an additional charge of € 3,00 on orders below € 15,00.

If your country is not in the list, please send us a message.

Yes you can! When checking out your order, you can click ‘Pakjegemak’ to select an office near you. Don’t forget to bring your ID.
We accept iDeal, Bancontact / Mister Cash, Giro pay, Sofort direct ebanking, PayPal, direct bank transfer.
We normally send the order within 24 hours. In the Netherlands and Belgiums orders will normally be delivered the next working day. To other countries in Europa it will take approximately 3 days.
We don’t have a store, but you can pickup your order in our warehouse in Purmerend. Please contact us to make an appointment.

Aftersales

In case of a complaint, you should first contact us and we will try to solve the problem together;. If we cannot come to a solution, you can contact the Complaints Handling Service of WebWinkelKeur. If there is still no solution found, you can contact the EU ODR platform at http://ec.europa.eu/odr.

Other questions

If the product is out of stock, it can’t be added to the cart. Please contact us if you’d like to know when it will be available again.
Please, contact us if you have any question.